Contact Us

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Have a question about JOVA or one of our products? lf we didn't covered in our FAQ's. we'd love to hearfrom you.Fill out the form below and our team will be in touch shortly.

Service

Telephone & SMS

+1(437)440 8778
Mon–Fri 9 a.m.–5 p.m. EST

Address

5521 Schaefer Ave, Chino, CA 91710

FAQs

Q1: How long does shipping take?

Standard shipping usually takes 5–7 business days. Once your order is shipped, you’ll get a tracking number to follow its journey.

Q2: What is your return policy?

We accept returns on most items within 30 days of delivery. Just make sure they’re in their original condition and packaging.

Q3: Are JOVA toys safe for my child?

Absolutely! Every JOVA toy meets or exceeds safety standards for children’s play. We take safety seriously so play stays fun and worry-free.

Q4: What materials are used in JOVA products?

Absolutely! Every JOVA toy meets or exceeds safety standards for children’s play. We take safety seriously so play stays fun and worry-free.

Q5: Do you offer gift options or bulk orders?

Absolutely! Every JOVA toy meets or exceeds safety standards for children’s play. We take safety seriously so play stays fun and worry-free.